ACC Income-Related Payments FAQs

Income-related payments are regular payments ACC may provide when an injury stops you from working or reduces your ability to earn.

People who:
✔ Have an accepted ACC claim
✔ Can’t work because of their injury
✔ Have lost income due to that injury

This can include full-time earners, part-time workers, and self-employed people.

No. You must apply for them, and ACC will assess your claim to see if you meet the criteria.

The amount is generally a percentage of your weekly earnings before your injury. ACC uses a formula to calculate your entitlement — it’s not always 100% of your income.

Yes. ACC can assess your earnings based on your tax records, financial statements, or Inland Revenue documents.

They usually start after a short waiting period from when your injury stopped you from working. The exact start date depends on ACC’s assessment.

It depends on:
✔ Your injury
✔ Your recovery progress
✔ Your ability to return to work

Payments may continue while you remain unable to work.

You can ask for a review of ACC’s decision. If the review doesn’t resolve it, you can appeal.

Sometimes, yes. Other agencies (e.g., WINZ) may adjust their payments based on what you get from ACC. That’s why it’s important to talk to both organisations about how payments interact.

Possibly — ACC may continue partial payments if you’re earning less because of your injury.

Yes — these payments are usually taxable. ACC may withhold tax before paying you.

You should tell ACC right away. Changes in your earnings or ability to work can affect your payments.

It depends. ACC generally covers injuries caused by a specific accident or treatment — not old conditions unless they were aggravated by a new accident.

Yes — advocates can:
✔ Help explain how your entitlement was calculated
✔ Support you through reviews or appeals
✔ Help prepare evidence to strengthen your request

Keep records: payslips, medical reports, work status — and update ACC regularly.

Proof of earnings, medical certificates, employer statements, and tax records (for self-employed people).

Usually, yes — ACC needs medical evidence that your injury prevents you from working.